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Clients and sectors
SAP FSCM design development and pilot
Developing SAP and FSCM to create effective global receivables processes
Whilst we're happy to talk about what we can do for you, here are some client activities from around the world.
Client team
A leading industrial group with operations across 3 divisions and APAC EMEA and AMER territories.
The WCC team was drawn from our order to cash and language skills base.
Project aims
Developing a common global group process, supported by specialised systems tools to deliver receivables performance, credit processes and dispute management.
What we did - our role and activities
Our role was to lead a series of workshops that created the base foundations and principles for the Global process
The client then selected FSCM to support the group Credit, Collections and Dispute processes.
WCC worked with a pilot country to bespoke Group processes, trial and test in FSCM, and introduce and implement revised process.
We then completed reviews of country operations requirements to tailor FSCM to local timing and operating requirements and to identify receivables and dispute performance improvements available.
Local roles and responsibilities were updated in FSCM to reflect the country operation and ensure group processes were matched to the local organisation and activity.
A detailed process and procedures manual was created to complement SAP/FSCM training and to ensure that metrics, activity levels and process timing were understood and utilised FSCM to maximum effect.
Successes
Overdue debt in the pilot reduced by half and was tracking towards the identified optimum.
The reduction value was confirmed at over €10 million for the pilot country.
The Group has an established methodology of leading practice Credit, Collections and Dispute processes.
